Our Process

Documented scopes. Consistent teams. Quality checks on every visit.

Cleaning quality falls apart when the process depends on memory. Ours doesn't. Here's how a job runs at Aspen Pristine Clean, whether it's a weekly recurring visit in Rhinebeck or a same-day Airbnb turnover in Hudson.

1. 1. Request

   You share property details through our intake form — square footage, bedrooms and baths, service type, access instructions, and any specialty surfaces or pets. It takes about 3 minutes.

2. 2. Flat-rate quote

   We confirm scope and return a flat-rate quote within one business day — usually same day. Pricing is by bedrooms and service tier, not by the hour. No surprise add-ons at the end.

3. 3. Schedule and team assignment

   You pick a date. We assign a lead cleaner and, where possible, keep the same team on your home so your scope isn't re-learned every visit.

4. 4. Documented clean

   Every visit follows a documented scope for that service type — recurring, deep, move-in/out, turnover, commercial, or post-construction. Team leads work off a checklist, not memory.

5. 5. Quality check

   The lead does a walk-through before leaving. For short-term rentals, we send a guest-ready photo confirmation and a damage/consumables report where relevant.

6. 6. Follow-up

   Anything not right, we come back — no charge, no argument. That's the whole guarantee.